We understand that sometime you may want to return an item. If you change your mind you may return items that are unopened, unused and undamaged within 14 days for a full refund. Return shipping will need to be covered by buyer. If when you receive your item and it is defective then we will pay the return shipping and replace the product. You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in New Zealand. We charge a flat rate of $6.95 for shipping, no matter how many Trolley Bags you order.
Delivery and Despatch Times
All orders will be dispatched within 1 business day from order. We endeavor to deliver within 2-3 business days NZ wide via courier service.